VFS operates a call centre to answer your questions about the visa application process.

The call centre cannot provide immigration advice, and cannot give you any information about the progress of your application after it has been sent to the UK Border Agency. To find out how your application is progressing, see the Track your application page.

Helpline Number: 00974-44622159 / 00974-44626291

Helpline Operating Hours: 0800Hrs to 1600Hrs Sunday to Thursday

Email : info.ukqa@vfshelpline.com

Visa Information Helpline

Trained VFS staff will be able to answer your questions about the visa application process. The same information is available on this website and on the UK Border Agency websites. Email enquiries will be answered free of charge. VFS will reply to email enquiries within 48 hours of receipt.

Telephone (Advice is available in Arabic and English)

Helpline number: 00974-44622159 & 00974 44626291 (Calls are charged at local rates) Business hours: 08:00 - 16:00 Sunday to Thursday