UK Visa Information - Qatar - Visa application centre(s)

Collection: Passports can be collected between 15:00 - 16:00 only. Please check the progress of your application before coming to the visa application centre through our online tracking service, by phoning our helpline or by using the optional SMS service. If you need to travel or collect your passport urgently please ask to speak to the visa application centre manager.

Facilities for Disabled Applicants

Disabled car parking is available.
Guide dogs are not welcome.
An evacuation plan is displayed in the visa application centre at all the entrance points and lifts. Visa staff will assist in the event of an evacuation.
The visa application centre, Lobby area and the lift area are well lit.
Disabled toilets are available.
Signs are displayed in English and Arabic.
The flooring is tile.
Friends or family members may be able to accompany visa applicants inside the premises and throughout the application process by contacting the visa application centre by telephone.

Operating hours during Ramadan:

Sunday to Thursday

Application submission: 08:00 to 13:00

Passport collection: 13:00 to 14:00

Public holiday closures

The UK Border Agency in Qatar and the visa application centre will be closed in 2013:

Date	Day	Holidays 2013
1 January	Tuesday	New Year Day
28 March	Thursday	In lieu of Good Friday
31 March	Sunday	Easter Sunday
5 May	Sunday	In lieu of Early May Bank Holiday
26 May	Sunday	In lieu of late May Bank Holiday
8 August	Thursday	Provisional date of Eid Al Fitr*
11 August	Sunday	Provisional date of Eid Al Fitr*
12 August	Monday	Provisional date of Eid Al Fitr*
15 October	Tuesday	Provisional date of Eid Al Adha*
16 October	Wednesday	Provisional date of Eid Al Adha*
17 October	Thursday	Provisional date of Eid Al Adha*
18 December	Wednesday	Qatar National Day
25 December	Wednesday	Christmas Day
26 December	Thursday	Boxing Day

* Expected dates of both holiday, although actual dates may change depending upon sighting of the moon. Staff should note that leave authorised on these dates may need to be adjusted as the appropriate holiday dates are announced by the Government of Qatar.

Feedback & complaints

If you want to provide feedback or complain about the service that you have received at a VFS visa application centre, please see the Feedback and complaints page on this website.

Security information:

All applicants and their belongings entering the visa application centre will be subject to a security search. Separate facilities for a security search will be made available for ladies.

For security reasons the following items will not be permitted inside the visa application centre or stored on the premises:

	All battery operated or electronic items such as cameras, audio/video cassettes, compact discs, MP3s, floppies, laptops, or portable music players.
	All bags such as travel bags, back packs, briefcases, suitcases, leather, jute or cloth bags and zip folders. Only a plastic bag containing your application and related papers will be permitted.
	Sealed envelopes or packages.
	Any inflammable item such as matchboxes/ lighters/ fuel.
	Any sharp objects such as scissors, pen knives or nail filers.
	Weapons or weapon - like objects or explosive material of any kind.

This list is not finite. Other items may be prohibited based on security staff discretion.

The visa application centre is unable to store prohibited items. Applicants should make other arrangements to store their belongings before they enter the visa application centre.

Data Protection Act

The Data Protection Act prevents the UK Border Agency and VFS from providing information about an application to anybody other than the individual visa applicant or their authorised representative.